Disconnect the charger from your surface unplug the power cable from the electrical outlet in the wall and then disconnect any usb accessories.
Surface book 2 power supply issue.
The surface book 2 s problem seems to boil down to this.
The power supply on the 15 inch surface book 2 holds it back from being the portable workstation it seems to be at first glance.
Its charger doesn t supply enough power to charge the surface book 2 while under load which for our purposes means games.
This tends to.
Surface book 2 owners can now buy an upgraded 127w surface power supply that will solve the book 2 s power problems for another 125.
In some intense prolonged gaming scenarios with power mode slider set to best performance the battery may discharge while connected to the power supply provided in box with surface book 2.
Sadly it also struggles with a maddening battery drain issue during intense loads or when gaming even while plugged in.
After that clean everything with a soft cloth and check for any damage.
Be sure to replace damaged cables.
The situation is really pretty simple.