Microsoft recently announced a recall of power cords for its surface pro 2 and 3 models that were sold before march 2015.
Surface pro 3 power cord recall.
Surface pro 3 computers have a silver case with windows 8 pro on the back of the device under the kickstand.
This recall also involves accessory power supply units that include an ac power cord sold separately before.
Simply plug in the surface connect cable to charge your device and access external monitors a keyboard mouse and more.
Surface pro and surface pro 2 devices have a black case with the product name on the back of the device toward the bottom.
Surface dock 2 transforms your surface into a desktop pc with a 199w power supply to charge most surface devices plus usb c ports that support dual 4k monitors at 60hz.
Ac power cords for microsoft surface pro microsoft surface pro 2 and certain microsoft surface pro 3 s.
It also does not apply to the surface pro 3 tablets sold after march 15 2015.
This is a worldwide voluntary recall and owners will be able to get a free replacement by following the instructions on the microsoft web site.
Apparently the neck of the adapter is prone to wear and tear.
Bring more power to your laptop.
We have details for you about what devices are included in the recall and if your surface pro power cord is eligible how to order a free replacement.
We re recalling and replacing the microsoft ac power cord for the original surface pro surface pro 2 and certain surface pro 3 devices.