If the rollers are damaged install replacement rollers available at home centers.
Trouble shooting pella sliding glass door.
Move the strike up or down as necessary to align it with the door.
You might need to schedule a service visit if.
If you need assistance with your pella product you ve come to the right place.
Pella serial number find the serial number on your window patio door or entry door to ensure fast accurate service.
A pella flat screen sliding door may not latch properly if the door is misaligned with the frame s strike leaving you unable to lock your door.
We look forward to visiting you and helping you with any issues.
If you don t have your receipt please write down the unit id serial number on your pella product.
Our experience with pella has been very good.
These doors are available in wood fiberglass or vinyl and 2 3 and 4 panel configurations to match the requirements of any project or budget.
Find your original pella order number on your invoice or the original purchase order number on your sales receipt.
Discover pella s energy efficient replacement windows and doors.
With both traditional and contemporary styles they complement any home.
Request a service visit.
To align the door and strike correctly use a screwdriver to loosen the screw in the center of the strike.
Identify material product.
Turn the screw.
How to adjust the rollers on pella sliding doors.
To clean and lubricate the hardware of a sliding closet door use a stiff brush a toothbrush or a hand vacuum to clean dust from the tracks.
Pry the caps away with a putty knife to access the roller adjustment screw for each roller.
Use an aerosol lubricant to lubricate all the door rollers.
Find the small plastic cap on each edge of the sliding door panel near the bottom.
Sliding patio doors don t swing open so they require less space to operate.
Your doors won t lock or unlock.
You have broken glass.
Request a service visit.
Open your pella sliding door halfway.